A1 Telekom Austria Group Wholesale has recently been rated “Tier 1” by the Rocco IPX customer survey for its IPX services.

Franz Bader, Director Wholesale at A1 Telekom Austria Group, about this rating: “This independent report contains 100+ pages of analysis of all the IPX network vendors globally. It is a great honor for us to have achieved a Tier 1 rating. It underlines the excellent work, which has been done over the past years. The IPX business is a very dynamic one, especially with 5G and IoT drivers. A1 Wholesale was able to successfully adapt to the new requirements. The rating of high customer satisfaction proves A1 customers worldwide to be in good hands with a highly reliable Wholesale partner”.

The Rocco IPX customer survey confirms that A1 Wholesale IPX Services provide an excellent quality and it underlines the reliability of A1 on the Wholesale market. IPX customers rated A1 especially with their highest vote for high reputation, good value for money and excellent industrial experience. In the survey, customers consider A1 Wholesale a reliable and excellent partner. Also, they value the high expertise to meet operators´ demands. A1 Wholesale is certified to provide a great vision of future service development. The survey included 141 mobile operators, A1 IPX services finally reached the 3rd place. The IPX services are also made available to all subsidiaries of A1 Telekom Austria Group in the CEE markets.

IPX Services are used to interconnect mobile operators around the world and enable them to offer secure and varied roaming services to customers. A1 is one of the major players for IPX services. It offers global IPX connectivity all over the world and is 100% GSMA compliant.

About the Rocco IPX Customer Survey
Rocco is one of the leading roaming consulting companies providing insights in the worldwide roaming business. The strategic report contains, among other things, detailed comparison of all the vendors in the market in over 40+ Key Performance Indicators defined by MNOs performance in general as a company, performance on KPIs specific to IPX Vendors, brand perception and NPS (Net Promoter Score).